khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 0654982724
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number. Once verified, you'll receive an OTP, which you can use to log in without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive the OTP, you can try clicking "send OTP" again and wait for the allocated time. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to complete the account transfer. This will ensure a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing the updated app without any problems. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawal is only possible for the money earned from gaming activities, not bonuses. You cannot withdraw bonus funds, only the earnings from your gaming sessions.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details within this app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step in the process. By doing so, you will ensure a seamless and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a quick process time of 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry - the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At khelplay, security and protection are our top priorities. We understand the importance of safeguarding our users' financial transactions and personal information. To ensure a secure and seamless experience, we offer a range of safe deposit and withdrawal methods, including credit and debit cards, electronic wallets, and direct bank transfers. This allows our users to process their transactions quickly and efficiently, without worrying about the security of their financial data. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any queries or concerns our users may have. Whether it's a question about a particular transaction or a concern about the security of our platform, our team is always ready to provide guidance and support. Our commitment to security and customer satisfaction means that our users can focus on what matters most to them, without worrying about the technicalities of our system.
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